General FAQ's

Can I drink ViDrate when pregnant?

In short - yes, we have many customers who are pregnant who use ViDrate to help get their daily hydration. For all our hydration products ViDrate is suitable to be consumed by pregnant or breast feeding women. If you are known to have blood pressure issues please do consult a doctor first before consuming and in general, if unsure, it is better to consult the midwife/health care professional for advise before consuming as it depends on a case to case basis. 


Is there a limit to how many sachets I can drink per day?

All ViDrate sachets contain zero sugar and only approx 15 calories per sachet so there is no limitation! On average, an adult should be drinking approximately 2 litres of water a day, and on average a child aged 3-16 should be drinking approximately 1.2 litres amount of water a day! So by drinking 2 - 3 sachets per day you are going above and beyond to smash your daily water intake!


Can I have ViDrate warm/hot?

Absolutely, you can't beat a warm ViDrate on a cold Winters day! Simply mix any sachet of your choice with 500-700ml of boiling water then simply stir and prepare to enjoy the delicious ViDrate flavours.


Does ViDrate contain sugar?

 ViDrate is a zero sugar product, containing just 0.2-0.5g per sachet depending on the flavour of choice (legislation states that a zero sugar classification applies to products containing less than 0.5g per 100g) Meaning ViDrate is massively under the title of being a zero sugar product! It is the perfect alternative to sugary drinks and cordials!


Does ViDrate contain artificial sweeteners?

All of our products are free from all artificial sweeteners and are instead sweetened naturally with Stevia!

Sugar Content

Can children use ViDrate?

ViDrate has been developed for all age groups! If you have any queries regarding the ingredients of our products it is always best to consult your GP first if you have any concerns. Nick and Rob (ViDrate Co-founders) both have young children and/or nieces and nephews, all of whom drink ViDrate on a day to day basis!


Is ViDrate suitable for Vegetarians and Vegans?

Our products are suitable for both Vegans and Vegetarians!


How long will my order take to arrive?

We have worked very hard to create a process that guarantees the very best quality delivery service for our loyal customers. The ViDrate‎ team prides itself on our impressive delivery service and unbeatable quality! For more details, please see our delivery options and costs table below. Orders will be processed up to 2.30pm each day. Any order placed after this time will be dispatched the following working day.

Delivery Options:

Standard delivery via Australia Post takes around 3-5 working days with a cost of $5.50 (Delivery is FREE on all sachet orders and all non-sachet orders over $50).
Express Delivery via Australia Post takes around 1-2 working days with a cost of $12.30.
*Australia Post delivery estimates. *Working day = Monday to Friday excluding Public Holidays.


Is ViDrate Gluten Free?

Aside from the limited edition flavour 'Winter Apple' (available in Australia mid 2022), all of our products are gluten free friendly. You can read more on the contents of our products in our ViDrate ingredients page.


Hydration Just Got tasty